FOR
FAMILIES
We understand that those closest to our clients often have the best possible insight into what they may need in order to settle into a new home, thrive and live a happy life.
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With this firmly in mind, we will always endeavour to forge positive relationships with the families, friends and next of kin of our service users as it allows us to provide the highest possible level of bespoke care to their loved ones.
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LDC Care Co Ltd pride themselves on being fully transparent and inclusive with regard to sharing relevant information and will offer regular updates on the progress of clients that suit the family and keep them appropriately informed and up-to-date.
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As a company, we are always eager to receive constructive feedback and comments about the standard of care that we provide. Whether it’s during an informal chat, or through our annual Quality Assurance programme, you can rest assured that your views will be listened to, valued and acted upon where necessary.
FOR
PROFESSIONALS
Our professional integrity is something that we hold in high regard and LDC Care Co Ltd have a long history of building and maintaining successful working relationships with a multitude of external professionals who all have some level of participation into the care provided to our service users.
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Through our experience we know that it takes a lot of work and input from a range of services in order to allow a care package to work effectively from the moment of its conception. As such, we operate a policy of open communication, professional respect and transparency in all of our relationships.
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If you are a social care professional and have any questions, please feel free to contact our Admin team who will either help you directly with your enquiry or pass you on to someone who can.
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You can find links to our most recent CQC inspection reports by following the links below:
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Having recently completed a CQC inspection for our supported living services as a part of the second wave of new CQC regulations, a report for this inspection will be made available in due course.
