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Business Support Administrator


Head Office, Dover, Kent, UK

Job Type:

Full Time


Up to £24,000

About Us

LDC Care Co is a family-owned care provider, employing over 450 staff across more than 60 locations in Kent with a long-term strategy that allows us to continue to evolve and expand! We support adults with complex learning disabilities and mental health diagnoses within residential and supported living environments.

About The Role

Making sure that everything runs smoothly is key to any successful organisation, and LDC Care Co are looking for an amazing candidate to join our central administration team!

Based at our busy Head Office in Dover, and working closely with the Business Coordinator, you will be providing proactive administrative support, splitting your time between fast moving, constantly evolving departments and dealing with everything a busy office has to offer.

For all that to happen, our Support Team is vital.

This is a role that will provide an excellent springboard for future progression as we grow and develop, with the possibility of enrolment onto professional qualifications.

Key Responsibilities

  • Providing support to all areas of day-to-day operations, including filing, scanning, hosting visitors, facilitating meetings, data entry, and record keeping.

  • Taking calls on the main switchboard, handling queries or directing calls to relevant individuals.

  • Hosting the Company’s head office in a professional manner, including welcoming visitors, light refreshment duties, and general oversight of communal and meeting areas.

  • Maintain the office filing / archiving systems in both hard and electronic formats.

  • Liaising with services, staff, and external agents, as well as service users who visit the office.

  • Coordination and facilitation of meetings and events.

  • Assisting with marketing and engagement, through the Company’s social media accounts, and contributing to marketing communications and materials such as the Company’s newsletters, brochures, and items.

  • Working collaboratively with other providers to engage the wider community with the care sector.

  • Coordination of the Company’s digital signage and marketing systems, providing a live stream of exciting information and Company updates to staff and visitors

The Person

This role would suit someone who loves to be at the centre of everything. Not only will you provide essential administrative support across multiple areas of the business, you will have amazing career-developing exposure to a wide range of projects and business activities on a daily basis.

But that’s not all! You will also be the person we come to for the fun stuff that creates an amazing experience for our workforce and the people we support. From arranging parties and events to creating engaging communications, you will help us to coordinate a range of mechanisms for promoting engagement, commitment, and professionalism across all areas of the business.

We understand that sometimes experience isn’t everything. While a background in a similar role would be ideal, if you have experience in general administration and/or business support, then we’d like to hear from you.

You’ll also need the following skills:

  • Self motivated, and be able to multitask and prioritise workloads

  • Proficient in Microsoft Office and able to adapt to new systems quickly

  • Be comfortable and adaptable to changes in the working day

This is an immediate start, so if you think this might be your next position, you can:

What We Can Offer You

In return, we offer a competitive salary, realistic opportunities for learning and progression and a supportive working environment, that champions initiative, autonomy, and collective responsibility.

Benefits include free on-site parking, an informal but professional working culture with a dress down office, and access to hundreds of high street discounts through the Blue Light Discount Card.

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