top of page

HR Manager


Head Office, Dover, Kent, UK

Job Type:

Full time


£35,000 - £45,000 DOE

About Us

LDC Care Co is a family-owned care provider, employing over 450 staff across more than 60 locations in Kent – and growing!

We support adults with complex learning disabilities and mental health diagnoses within residential and supported living environments. Our busy HR Department is situated within our Dover Head Office where you will work alongside the team to support the operational and strategic functions of the business.

We are committed to driving this area of the business forward and have recently placed significant investment into our HR and Learning & Development Departments, including through additional team qualifications, new IT systems, and much much more!

About The Role

People are at the heart of LDC Care Co: from the people we support, to the people we employ.

Working in close conjunction with the core operational and senior management functions, the HR Manager will ensure we are able to achieve and deliver the best possible care whilst maintaining compliance within the business through effective recruitment, policies and procedures, with consideration given to legislative and regulatory requirements – including the Care Quality Commission and local authorities.

This is a highly “hands on” role, with the HR Manager needing to oversee all functions within the department, including the Recruitment Learning and Development functions. They will also play an integral part in developing processes which support the company to continue to be a shining example within the sector.

Key Responsibilities

  • Oversight of the HR Department, including all HR-related activity, Recruitment and Learning and Development, with overall accountability for the functions.

  • Management of recruitment strategies and streamline processes and ensure adequate skills in key business areas. Sensitive to changing business needs and flexibility to adapt to changing priorities.

  • Management of employee recruitment functions: from on-boarding to exit.

  • Maintain accurate employee records which are compliant with CQC requirements.

  • Oversight of HR processes such as investigations, disciplinaries, and grievances where necessary, in line with Company policy. Ensuring the minimal disruption and cost to the business necessary.

  • Work in conjunction with Management to support and maintain employee relations.

  • Provide guidance to the Senior Management and HR teams on all aspects of policy and procedures, ensuring flexibility where possible to enable the Company’s growth and standards to continue.

  • Ensuring all HR-related policies are maintained in accordance with current legislation and best practice.

  • Advise on employment law to facilitate business need whilst ensuring compliance with legal and regulatory frameworks, with the ability to oversee matters taken to employment tribunals where required. Maintain current knowledge and practice of all relevant legislative and regulatory updates relating to the sector and responsibilities of the HR Department.

  • Work alongside senior staff on projects involving policies and procedures and commercial needs of the business; taking the HR lead where necessary.

  • Identify, advise, and implement solutions to assist in overall business continuity and facilitate appropriate operational decisions, as well as the maintenance of those established processes already in place.

  • Manage HR data collection, working with management to develop effective communication and information flow. Report to Head of Operations on key performance indicators.

  • Escalation of business critical information to the appropriate seniors.

  • The post holder is responsible for ensuring their knowledge remains up to date in all areas of relevant legislation.

The Person

We acknowledge that it’s not all about the qualifications and what it says on your CV, it’s about whether we’re the right fit for each other.

For us, it’s essential that you have experience in a regulated sector, with the Health and Social Care Sector being highly desirable and you will need to have an understanding of the importance of compliance in relation to staffing and onboarding, and how regulated organisations can maintain compliance throughout the employment lifecycle.

In addition, we’d like the following:

  • Active CIPD membership to at least a Level 5 or above

  • Experience in a regulated sector and awareness of the Care Sector and the CQC

  • Strong HR management experience preferred

  • Act with integrity, with the ability to maintain confidence

  • Have in-depth knowledge of UK employment legislation. Experience of supporting organisations through a tribunal process would be desired but not essential.

  • Have strong persuading and influencing skills and ability to give and receive feedback

  • Have excellent communication and interpersonal skills.

What We Can Offer You

bottom of page